Hi,
I have a configured US location including all US states.
Under Shipping methods, I have provided some values (screen shot attached).
Now under Products->Products-> Shipping Properties, I have configured weight as 1.00
Now, when I checkout this product, I get following message:
"
No shipping required
Delivery time is calculated in business days.
"
When I choose 'Free Shipping ' under Products->Products-> Shipping Properties, I get Free Shipping message.
What is wrong with my config? Why I don't see shipping costs at checkout?
Any idea?
Regards,
Fahad
Hi,
I have a configured US location including all US states.
Under Shipping methods, I have provided some values (screen shot attached).
Now under Products->Products-> Shipping Properties, I have configured weight as 1.00
Now, when I checkout this product, I get following message:
"
No shipping required
Delivery time is calculated in business days.
"
When I choose 'Free Shipping ' under Products->Products-> Shipping Properties, I get Free Shipping message.
What is wrong with my config? Why I don't see shipping costs at checkout?
Any idea?
Regards,
Fahad
Please make sure that the Disable shipping option is disabled in the Users/cart section on the Settings > General page in the CS-Cart admin panel.
There is no such field under Settings->General. I am on 4.3.5 version. Following are my settings options for Setting-> General.
Alternative currency display format: Show prices in selected currency only Show prices in default and selected currencies
Grams in the unit of weight defined by the weight symbol:
Access key to temporarily closed store :
Allow multiple shipments for a single order:
Tax calculation method based on:
Help us improve software:
Manual feedback Automatic feedback
Check for updates automatically:
Default location
Catalog
Enable inventory tracking:
Allow negative amount in inventory:
Enable selling downloadable products:
Download key TTL (for electronically distributed products), hours:
Low stock notification threshold:
Show products from subcategories of the selected category:
Display modifiers for product options:
Exception style:
Hide exception Show warning on exception
Show out of stock products:
Promotions
Allow customers to use single discount coupon only:
Users/cart
Allow users to create multiple profiles for one account :
Define minimum order amount by:
Products with shipping Products
Allow shopping for unlogged customers:
Allow Hide the "Add to cart" button Hide price and the "Add to cart" button
Allow checkout only from the Cart content page :
Allow customer to signup for user group:
Administrator must activate new user accounts:
Estimate shipping cost on cart page:
Disregard product options when calculating quantity discounts:
Proxy server for outgoing connections
Search options
There is no such field under Settings->General. I am on 4.3.5 version. Following are my settings options for Setting-> General.
Alternative currency display format: Show prices in selected currency only Show prices in default and selected currencies
Grams in the unit of weight defined by the weight symbol:
Access key to temporarily closed store :
Allow multiple shipments for a single order:
Tax calculation method based on:
Help us improve software:
Manual feedback Automatic feedback
Check for updates automatically:
Default location
Catalog
Enable inventory tracking:
Allow negative amount in inventory:
Enable selling downloadable products:
Download key TTL (for electronically distributed products), hours:
Low stock notification threshold:
Show products from subcategories of the selected category:
Display modifiers for product options:
Exception style:
Hide exception Show warning on exception
Show out of stock products:
Promotions
Allow customers to use single discount coupon only:
Users/cart
Allow users to create multiple profiles for one account :
Define minimum order amount by:
Products with shipping Products
Allow shopping for unlogged customers:
Allow Hide the "Add to cart" button Hide price and the "Add to cart" button
Allow checkout only from the Cart content page :
Allow customer to signup for user group:
Administrator must activate new user accounts:
Estimate shipping cost on cart page:
Disregard product options when calculating quantity discounts:
Proxy server for outgoing connections
Search options
Please make sure that the Downloadable check box is not enabled on the editing page of the product which is added to cart.
Enable inventory tracking:
Allow negative amount in inventory:
Enable selling downloadable products:
It is not enabled.
Enable selling downloadable products: is disabled
Enable inventory tracking:
Allow negative amount in inventory:
Enable selling downloadable products:
It is not enabled.
Enable selling downloadable products: is disabled
This issue requires examination on your server. Please contact us via Help Desk, provide temporary FTP access to your server so we can examine the issue.