Internal Server Error 500

General General Questions
1

After the installation of Searchanise the system have crashed. So I do not have acces to the both admin and storefront.



This is the message:



“Internal Server Error 500 have occured



The server encountered an internal error or misconfiguration and was unable to complete your request.



Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.



More information about this error may be available in the server error log.”



Please tell what happened, how to fix it, and how to avoid this in the future. I am depressed. What’s wrong?



Chronicle

  1. These days I have updated to the last cs-cart version.
  2. May be this addon (Searchanise) is not compatible with the new version or…
2

If you provide us with the temporary FTP access to your server, we can examine this issue. Thanks

3

[quote name='eComLabs' timestamp='1421314311' post='202649']

If you provide us with the temporary FTP access to your server, we can examine this issue. Thanks

[/quote]



Hello,

In order to provide you with the temporary access, may be I need to go to your website?

4

[quote name='MoSha' timestamp='1421337623' post='202721']

In order to provide you with the temporary access, may be I need to go to your website?

[/quote]



You can send me access to PM or use the Get free quote button on our website ( http://www.ecom-labs.com )

5

It sounds really good, too wonderful!