Remove Checkout Comment Box?

Store Builder Questions
1

Hi all,



At checkout page, step 3 (one page checkout), it has a comment box where customer could leave comments. I have no need for it… is there a way to disable or remove it?

See attached image.

comment.jpg

2

[quote name='raylit' timestamp='1414396222' post='195289']

Hi all,



At checkout page, step 3 (one page checkout), it has a comment box where customer could leave comments. I have no need for it… is there a way to disable or remove it?

See attached image.

[/quote]


  1. Create the design/themes/THEME/templates/addons/my_changes/hooks/checkout/notes.override.tpl file with the following content:


```php


```

2. Make sure that the[b] My changes[/b] add-on is installed and activated
3. Clear the cache and check the result

Thanks
3

Note that overriding this hook could have negative consequences on other addons that use that hook for displaying information in checkout.



It would be better to use css to hide that area of the page so that you don't mistakenly impact other addons.

4

The easiest thing to do is to just hide it. So add a style:



.customer-notes { display:none; }



And then the customer notes will be hidden.



Thanks,



Brandon

5

[quote name='brandonvd' timestamp='1414465068' post='195405']

The easiest thing to do is to just hide it. So add a style:



.customer-notes { display:none; }



And then the customer notes will be hidden.



Thanks,



Brandon

[/quote]





Adding a style to hide it works great, thanks!

6

How to change the step this box is showing? Would be nice for me to have in step 2

7

How to change the step this box is showing? Would be nice for me to have in step 2

Checkout step files are located here

design/themes/THEME/templates/views/checkout/components/steps/step_one.tpl

Try to move code from one step to another

8

What's the easiest way to alter the size of this box so it's only 1/2 rows not 3?

9

For example, you can add the following code to the CSS section of the Theme editor

.ty-customer-notes__text {
    height: 50px;
}
10

Can this be moved to the cart?

11

Can this be moved to the cart?

You could do some custom development to enable notes to be in the cart and then applied to the order during checkout.

Might I ask what the value of having it on the cart page is over the checkout page for your business?

12

We have had a sagepay inframe gateway made so it doesn't work inline with the comments box it seems at the same stage, they get lost.

13

Not sure what you mean by "inframe". Are you saying "iframe"? The iframe should simply be an area on the page.

But given you have custom work, suggest you contact your developer and have them adjust things to meet your needs. However, I would strongly suggest that you keep the notes area in checkout using whatever comes from another section as the default value.

14

We have had a sagepay inframe gateway made so it doesn't work inline with the comments box it seems at the same stage, they get lost.

I do not see this box on the last step of checkout

15

Is the payment addon doing an override if the step? If so, the developer should correct their code.