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Why The Automatic Shipping Price In Cart? Rate Topic   - - - - -

 
  • mayanetwork
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Posted 16 November 2012 - 09:45 PM #1

We've enabled the "Estimate shipping cost on the cart page" however in our view this should only give the customer the convenient option to get a shipping quote and the "Shipping Price" should be $0.00 until the user enters their shipping info, which makes sense.

Otherwise the shipping price will change as soon as they enter their shipping info. Automatically stating a shipping price based upon the company's address and not the customer's shipping address is illogical, confuses customers and reduces conversion rates.

Do you know of anyway to keep the shipping quote box/option but also have the default shipping price listed in the cart be $0.00 until the cart has the customer's shipping address? We're using 2.2.4. Any help you can provide is appreciate, cheers.

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Posted 16 November 2012 - 10:48 PM #2

Paul,

Go to Settings>General>Default Location, I suggest leaving all fields blank other than perhaps your "Country"

The Default Location acts as the "Default Destination" which is why you are seeing shipping, and perhaps even tax rates appearing before you actually want them to appear. ;-)
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  • Tim Hensel
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Posted 16 November 2012 - 11:24 PM #3

Paul,

Go to Settings>General>Default Location, I suggest leaving all fields blank other than perhaps your "Country"

The Default Location acts as the "Default Destination" which is why you are seeing shipping, and perhaps even tax rates appearing before you actually want them to appear. ;-)


Yup ... I was having the same problem many many months again and it was driving me nuts.
Struck's recommendation for getting rid of the default location fixed it!
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  • mayanetwork
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Posted 17 November 2012 - 12:04 AM #4

Thank you very much for your help! Are there any negatives to doing this and removing all of the address info except the country? Also I'm curious; when you did this did your conversion rates increase?

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Posted 17 November 2012 - 12:39 AM #5

Glad this was helpful !

No negatives, however, if the majority of your customer base is within your given country, then I would suggest you enter "only" your Country selection leaving the rest of the address fields blank for a better visitor experience, you can toggle between your country setting to get an idea of what you prefer.
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  • Magpie Don
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Posted 17 November 2012 - 04:31 AM #6

The default location is also used for the live test when you are setting up your shipping methods. It will be the destination of the shipment for the test.

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  • mancup
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Posted 26 October 2017 - 09:24 AM #7

Hello,

I'm using manual shipping method I have a default country but the shipping cost does not appear by default in cs-cart

theure is always estimate shipping costs

How can I display default country shippin coists for my country by default before customer register ?

 

Best regards

 

A JALABERT



 
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Posted 26 October 2017 - 01:47 PM #8

Hello,
I'm using manual shipping method I have a default country but the shipping cost does not appear by default in cs-cart
theure is always estimate shipping costs
How can I display default country shippin coists for my country by default before customer register ?
 

 

As far as I remember, someone offered such module. But I failed to find it on the marketplace


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Posted 26 October 2017 - 03:37 PM #9

Hello,

I'm using manual shipping method I have a default country but the shipping cost does not appear by default in cs-cart

theure is always estimate shipping costs

How can I display default country shippin coists for my country by default before customer register ?

 

Best regards

 

A JALABERT

 

Do you have the default location set in Settings->General?



 
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Posted 27 October 2017 - 06:06 AM #10

Do you have the default location set in Settings->General?

 

I think, he meant that the system should calculate rates for default location on page loading without using the Estimate shipping button


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Posted 27 October 2017 - 07:30 AM #11

I don't know if it still does but it used to calculate rates if there was a default address.



 
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Posted 27 October 2017 - 05:16 PM #12

Yes, and if you only want the country designation, then remove any city, state, county or zipcode info from the default address.  You should then be prompted by the shipping estimator for the details when an estimate is requested (or it will use a shipping location that already matches).


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  • mancup
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Posted 29 October 2017 - 04:18 PM #13

It does not work

I have manual shipping configures and default country set in admin, but in my cart I always get ESTIMATE SHIPPING COST

I do not want that I want default shipping to work

How do you do ? Estimate shipping is very very anoying and a lot of customer go away



 
  • mancup
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Posted 29 October 2017 - 04:22 PM #14

I cannot understand that system ... It really push customer away.

If you sell mainly in one country default shipping price is absolutely mandatory

Haw can I have that ?



 
  • tbirnseth
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Posted 29 October 2017 - 07:53 PM #15

You can turn off shipping estimator in settings.

If you have your default location setup to only have a country and that matches one of your shipping methods then it should provide the shipping cost for that shipping method.

 

You can always cchange the name of "Shipping estimator" in the language translations if you want to simply change the name.


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Posted 30 October 2017 - 06:33 AM #16

I cannot understand that system ... It really push customer away.

If you sell mainly in one country default shipping price is absolutely mandatory

Haw can I have that ?

 

If you do find ready to use solutions, feel free to contact us to get a free quote


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Posted 13 February 2018 - 03:32 PM #17

That does not work.
I have default country set to FRANCE and MANUAL shipping rule for FRANCE and my cart ALWAYS show CHANGE for delivery cost.

I want and really really need DEFAULT COUNTRY SHIPPING showing by default in cart

Asking customer to calculate shipping cost is very hard and bad

Please help

 

Best rgards

You can turn off shipping estimator in settings.

If you have your default location setup to only have a country and that matches one of your shipping methods then it should provide the shipping cost for that shipping method.

 

You can always cchange the name of "Shipping estimator" in the language translations if you want to simply change the name.