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Experience with Alt-Team Rate Topic   * * * * * 2 votes

 
  • mazter
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Posted 13 September 2012 - 06:38 PM #41

Alt-team, thank you for response and confirming my review regarding response time, delay in starting new projects etc. Your protectors and forum admin had my mouth shut, banned me for 1 day and did a very good job to show who they are.

As you might have read my review, I didn't attack your company nor attack your quality of work. I was repeatedly pointing at communication issues and not being able to get timely response from you.

Can you please clarify "for all these guys" if you welt victimized with my post or is it a fair criticism?

Thank you

 
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Posted 13 September 2012 - 07:21 PM #42

I bet that you drive your counselor to the edge of insanity during each visit! :shock:
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  • johnbol1
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Posted 13 September 2012 - 07:48 PM #43

and on and on and on and on.

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v3.06 - v4.3.6


 
  • mazter
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Posted 13 September 2012 - 08:35 PM #44

I bet that you drive your counselor to the edge of insanity during each visit! :shock:


Honestly I don't and I'm not even sure why you guys have been acting this way and defending a company to this extreme. They just confirmed all the issues I mentioned in my post while you guys keep telling how great they were.

Did I say they were not great? No!
Did I say they were terrible people? Absolutely not!

I keep getting emails from this forum and I'm replying back but look at this John guy, he just can't resist responding to my messages.

 
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Posted 13 September 2012 - 11:55 PM #45

and on and on and on...sorry couldn't resist

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  • TonyK
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Posted 14 September 2012 - 03:17 AM #46

If you read the forum description it says "NO FLAMING", yet you continue to flame and antagonize the senior forum members who have contributed much more than you.

No one disputes your claim to Alt-team and they addressed the issue, but you cannot seem to let it go.


Alt-team, thank you for response and confirming my review regarding response time, delay in starting new projects etc. Your protectors and forum admin had my mouth shut, banned me for 1 day and did a very good job to show who they are.

As you might have read my review, I didn't attack your company nor attack your quality of work. I was repeatedly pointing at communication issues and not being able to get timely response from you.

Can you please clarify "for all these guys" if you welt victimized with my post or is it a fair criticism?

Thank you


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Posted 14 September 2012 - 05:17 PM #47

Why don't you just let it go instead of digging a deeper hole?

 
  • TonyK
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Posted 14 September 2012 - 05:48 PM #48

Let's go back to the topic at hand and that is your "experience with Alt-team". any other posts unrelated will be removed.

Thanks guys. :grin:
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  • johnbol1
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Posted 14 September 2012 - 05:52 PM #49

Im not really here...

But just to say, I have gotten answers from alt team today and they will have my option matrix job done 4 days, cant wait it will really help my new store with many options.

just my 2 pennies on alt team service again

Thanks
John

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Posted 24 October 2012 - 08:31 AM #50

Dear friends!

We really appreciate all your opinions and try to do our best to make you satisfied with our service.

We've taken into account all your comments. All last month we worked hard to find the best web-specialists. Now our team is bigger and we can start new projects earlier.

Now we can start:
  • a new design integration project in 10 business days the payment is made;
  • a new design creation or any custom development project in 3 business days the payment is made.
This timeline is approximate and can be a little changed when you make a request.

We also work at the reduction of our design integration timeline.

All your comments and regards are very welcome, they really help us to work better.

Hope you will enjoy Alt-team service. Thank you!
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  • wilfred
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Posted 12 November 2012 - 02:07 PM #51

Alt-team has made several modules for us and they finished the job in time !
Not expensive and good programming work. I will use alt-team for future modificitions requests what I have or from our clients.
Great people, keep up the good work !
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Posted 02 February 2013 - 08:28 AM #52

I've also worked with Alt-Team before and the other reviewers are right in regards to the response time. I'd say the average response time was about a week, and that's the time between emails! I can't review on their work though since I was already fed up with the weekly ping pong sessions with their manager.

 
  • P-Pharma
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Posted 02 February 2013 - 11:53 AM #53

I work with 4 Alt-Team developers in a number of simultaneous running projects. I have been working with them for over 6 months. They have delivered 3 batches of addons so far.
It seems to me they are very successful and are much too busy, which results in delays in communication and in delivering addons. At times these delays can be long and problematic.

In most cases the price quotes were competitive. Though prices seem to have gone up some. I assume this is due to the amount of work they receive. But this is still reasonable.
Getting payment to them can be a little difficult, as they are very limited in the number of payment methods. Their payment processor does not support mastercard.

Alt-Team developers have been very willing, friendly, professional and helpful. Due to the language barrier there were communication issues at times, resulting in different functionality than requested, but this was always corrected, without issue.
After delivery of addons, there always are a few issues to address, before the addon works as designed. In most cases the issues are related to the difference between professional and ultimate (multiple storefronts) Alt-Team addresses such issues fully.
The instructions for installation & configuration are never there. In most cases its possible to install without instructions, but not always.

I have bough a number of addons from their store. Their prices are reasonable. Though for higher priced products, the 150% price increase(250% total) for ultimate products results in a very high price.
On one occasion the price of an addon changed from 79 to 200 after I had ordered it. Their customer support was not willing to resolve this. This was my only encounter with Alt-Team were I felt I had been treated unfair.

Overall I am satisfied with Alt-Team, as they deliver products for a competitive price with a good service. I have a number of new projects set for after the CS-Cart 3.1 release.

 
  • tbirnseth
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Posted 02 February 2013 - 09:18 PM #54

Good review. Nobody is perfect and everyone has their strengths and weaknesses. You've identified your issues clearly and non-critically from your perspective. No one could ask for more.
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Posted 12 February 2013 - 10:47 AM #55

Dear CS-Cart users!

We would like to let you know that we have reduced our design integration service timeline.

We can start a new design integration service in 5 business days the payment is made.

Thank you for choosing us as a CS-Cart development company!

Best regards, Alt-team
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  • MrMaster
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Posted 20 June 2013 - 09:55 AM #56

Hello everyone!

Alt-Team do their work very, very good.
For us they did the Design integration and writen some important addons. All work was done in time and exactly what we asked, so there were nothing to be added or re'done. I'm really impresed!

If you are looking for a programmer for CS-Cart, I recommend that you first go to Alt-Team - I'm sure, very few who are able to realize your task as efficiently, as do the guys from Alt-Team.

 
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Posted 20 June 2013 - 10:56 AM #57

Hello MrMaster!

Thank you a lot for your great review! It was very pleasant to work with you.

Best regards, Alt-team
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  • neigoro
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Posted 29 June 2013 - 07:42 AM #58

Hi I just wanted to say I've been using Alt-Team for a few months now and they are great!
They are responsive, easy to work with, very knowledgeable, professional and affordable.
I use them again and again.

 
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Posted 01 July 2013 - 09:50 AM #59

Hello neigoro!

Really pleasant to get such a positive review. Thank you very much!

Best regards, Alt-team
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Posted 19 August 2013 - 05:21 PM #60

If you are considering using Alt-Team to help you with your add-ons or to develop your CS Cart site....do not hesitate or think twice.

Alt- Team is incredible!!

They did what they said, delivered when they said and kept in constant contact throughout the entire process.

There are so many scammers and unreliable people on the internet !

We found it pleasantly refreshing to work with the professionals at Alt-Team.

If you want to see their incredible work....check out our site www.shopmarijuana.com.

They deserve applause for what they did for us ..... we hope to have a long lasting relationship with them....cheers !!!