[quote name='P-Pharma' timestamp='1364940327' post='159189']
Will Cs-Cart customers be able to see their tickets from within their Cs-Cart account?
Will our staff be able to see orders and customer account within the ticket?
How can we use Re-Desk for Cs-Cart Ultimate? Ultimate has multiple front ends / stores on dedicated domains. Each domain needs a helpdesk. Staff needs to access all helpdesks through one interface.
[/quote]
We keep in our minds all this questions and are planing to create the Re:Desk help desk solution as close to these questions as possible. Of course, all this will require a time to produce, but for now the release will include a core functionality of customer service tool. In the nearest feature we are planing to create API for Re:Desk and create a CS-Cart module to integrate customer accounts as I described above.
To know any event or releases you can subscribe to Re:Desk news there:
http://www.re-desk.c…-subscribe.html
[quote name='jjtrottier' timestamp='1364865827' post='159119']
Good find!!
[/quote] I also liked. Promising.
I wonder, what works with letters and not through personal account.
I realized that for the 2 operators for free.
[color=#282828][font=arial, verdana, tahoma, sans-serif] [/font][/color][color=#282828][font=arial, verdana, tahoma, sans-serif]Re:Desk is cool, waiting a new release with better integration 
(same login access with cscart frontend)[/font][/color]
kayako
Personally I prefer not to have things like blogs and support intrigated. I like my sales process tobe as swift as possible. I use OS-Ticket. It's free and works a treat.
Hi! I would like to inform that Re:Desk help desk software has a new great update for CS-Cart multistore and Multi-vendor.
See details here: